Functionality

Q: How does TimelyWeb find changes?
A: TimelyWeb uses several approaches to detection of the web page change. First of all, this is date/size change. If the server reports file date and size, any change in these parameters lets TimelyWeb mark the page as changed. If the server doesn't tell the date/size information, the resource is downloaded and it's size is checked.
There is also content analysis feature that can be used with Web pages. Content analysis compares old and new editions of the web page according to analysis rules (these rules are specified in link properties). There are options to compare only visible text (i.e. determine, which text is visible and then compare it) or web page source code (HTML code) including HTML tags. Note, that when comparing visible text, JavaScript is not executed. Analysis rules let you specify which parts of the web page are to be included to and excluded from analysis. Moreover, you can define one or several sets of keywords which will be searched for in the text that is being analysed.

Q: Checking <site name> lasts forever and is not completed. A bug!
A: Some servers are not standards-compliant and don't process some commands. If you come across such server, try to turn on Context Analysis. If this doesn't help, please send us the address of the site that behaves wrong and we will find a workaround. There is also an option that TimelyWeb is blocked by web-site administrator. To avoid this, you can change User-Agent string to something more browser-like (see Application Options).

Q: There is no possibility to completely expand or collapse subfolders of a folder. So it was very hard to open all folders an see the links inside.
A: Select "All interests" and press "*" or "/" on right side of keyboard.

Q: TimelyWeb doesn't connect to certain site (or any site). Why?
A: Follow this:

Be sure that you are not behind the proxy/firewall OR that you have specified proxy settings.
If it's only specific site that is not working, check the log for this site and send the log to us.
If you are trying to check secure (HTTPS) page, it might be certificate validation problem with the server. I.e. the server has expired/invalid certificate. You can ignore this problem by setting a global option.

Q: TimelyWeb fails to notice the change in ***. Maybe this is because of frames?
A: If the page contains frames, you need to add each part of the frameset separately. TimelyWeb doesn't pick frames automatically.

Q: There are no frames, and still TimelyWeb fails to notice the change in ***.
A: There is a number of reasons for this. It is possible that the page is protected somehow (for example, you have to login or visit homepage before visiting the particular page). In those cases TimelyWeb is redirected to some error page and this page is in fact monitored. This is hard to track, so if you think that this is the case, check the log file. If redirection record is there, think about setting login rules.

Q: Can you help me set the rules for *** web page?
A: This option is available as a separate paid service. No, we don't do this for free.

Q: Is it possible to track changes in the whole web site?
A: No. You obviously can not use the same content analysis rules for all pages. Even if we made such feature, it would be slow, resource-hungry and inefficient. It would download the whole site on each check.

Q: Highlight Changes command is grayed out. Why?
A: First, check that "Track differences in Web pages" option is set for the link. Next, remember that the difference page is built only after you are notified about the change. And building the difference file takes some time (about a minute). Finally, check the link log to find out what's going on with the link.

Q: Where's the link log you are talking about?
A: To see the link log, do the following:

Use View->Protocol window in main menu. The panel will appear below link list (or to the right of the list, if the option is set).
Select the link you want to get the log for. Protocol window will contain the log created during last session.
Right-clicking on the log will give you a popup menu, where you can select the text and copy it. You can later paste the text to e-mail (for example, for error reporting).

Q: What is the proper way to create a backup of TimelyWeb settings and links? And how to restore all settings properly?
A: Backup:

Copy Default.wfl file. This is where links and their settings are stored.
Use Main Menu -> File -> Backup Application Options command to save application options. Alternatively (if you use automated backup tools) save
HKEY_CURRENT_USER\Software\EldoS\TimelyWeb registry key.
(Optional) Backup SiteData folder. This is where the pages being monitored are kept. This folder is quite large and usually it doesn't make sense to backup it. It is important only for building web page difference file.

Restore:

Put back the Default.wfl file
If you used Bacup Application Options command, it has created the file. This file is in Registry format. You can put back it's contents to registry by running
```
regedit <full:\path\to\regfilename>
```
via Start Menu->Run...
Put back SiteData folder contents.

Integration with Browser

Q: If TimelyWeb is not started, pressing TimelyWeb button or selecting -> TimelyWeb menu item in Internet Explorer does nothing.
A: The problem is caused by missing setting in Registry. The simpliest way is to re-install TimelyWeb. Alternatively you can open regedit and place the complete TimelyWeb executable path to default (unnamed) value of
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\TimelyWeb.exe key.

Q: Pressing TimelyWeb button or selecting ->TimelyWeb menu item in Internet Explorer gives an error.
A: The problem is caused by missing setting in Registry. Please re-install TimelyWeb.

Q: I have enabled integration with IE, but there is no button on IE toolbar. Why?
A: Internet Explorer 6.0 doesn't show additional buttons unless they were explicitly made visible by the user. You need to right-click on IE toolbar, select "Customize" in popup-menu that appears and add TimelyWeb button to the list of visible buttons (on the right side).

Translation

Q: What about translating interface to ... ?
A: This is possible. Please contact our team to get instructions and necessary files.

Cooperation with Web servers

Q: TimelyWeb users have set check period to 1 minute and this causes serious server load. How do I block this?
A: From build 134 TimelyWeb obeys the restrictions, set by "X-Revisit:" server header. The value is set in the form of "X-Revisit: X Y", where X is the number of units (Y) and Y is one of "days, hours, minutes".
Internet Information Server allows you to specify custom headers using control panel. Apache server supports custom headers via standard module named "mod_headers".

Source code

Q: Is it possible to get the source code?
A: Complete source code can be licensed for security evaluation purposes. Please contact us for information about source code licensing.

Still has a question?

Please use our feedback form to ask another questions. We will place frequent questions there.